How to Check if a Roofing Company is Legit: Essential Tips for Homeowners in Canada

By: MSARCH

Finding the right roofing company is important for any homeowner. You want to ensure that your roof is in good hands.

Knowing how to check if a roofing company is legitimate can help you avoid costly mistakes and ensure your home stays protected.

There are many roofing companies out there, but not all are trustworthy. Many scams arise, especially after severe weather events, making it crucial to do your homework.

By following simple steps, you can feel more confident in your choice and secure a reliable contractor for your roofing needs.

1. Check for a valid business licence

Before hiring a roofing company, it’s important to check if they have a valid business licence. This proves that they are authorized to operate in your area.

Typically, you can find this information by visiting your local government’s website. Look for a section on business licensing or contractor registration.

You can also ask the company for their licence number. A reputable business will be happy to provide it.

Once you have the number, you can verify it with your local licensing authority.

Having a valid licence shows that the company meets local regulations. This can protect you from hiring someone who is not qualified or reliable.

If the company does not have a licence, it’s a red flag. Consider exploring other options to ensure your roofing project is in good hands.

2. Look for BBB accreditation

When checking if a roofing company is legitimate, look for its accreditation with the Better Business Bureau (BBB). The BBB is a trusted resource that can help you assess a company’s reliability.

Accredited businesses meet specific standards set by the BBB. This includes a commitment to resolving customer complaints and maintaining honest advertising. Companies with a BBB rating are often seen as more trustworthy.

To find out if a roofing company is BBB accredited, visit the BBB’s website. You can search for the company and see its rating, any customer reviews, and if there are any complaints. A high rating usually indicates a positive reputation.

If the company is not accredited, that doesn’t automatically mean it’s not legitimate. However, it can be a red flag. Take the time to compare different companies and their BBB standings.

Checking for BBB accreditation is an essential part of your research. It helps you make a more informed choice before hiring a roofing company.

3. Verify liability insurance

When looking for a roofing company, it’s important to check for liability insurance. This insurance protects you if there is damage to your property during the project.

Ask the roofing company for proof of liability insurance. A trustworthy company will provide this information without hesitation.

Make sure the policy covers property damage and is still active.

It’s also a good idea to contact their insurance provider. This helps you confirm that the insurance is valid and covers the work being done.

If a company does not have liability insurance, it could put you at risk. You may end up responsible for any damages that occur on your property.

In addition to liability insurance, also consider if they have workers’ compensation. This type of insurance covers workers if they get hurt while on the job.

Both types of insurance show that the company takes safety seriously. Protecting your home and your investment is key. Always verify these insurance details before making a hiring decision.

4. Seek client references

Asking for client references is an important step when choosing a roofing company. A legit company should have no problem providing you with a list of past clients.

Reach out to these clients to learn about their experiences. Ask about the quality of work, timeliness, and how well the company communicated throughout the project.

Getting a variety of opinions helps you see if the company is trustworthy. If a company hesitates to share references, it could be a red flag.

Take your time to verify these references. This simple step can save you from potential issues later on. Good companies value their reputation and are eager to showcase their successful projects.

In addition to talking to references, you can check online reviews. These can provide more insight into the company’s reliability and professionalism. Doing your homework now ensures your roofing project goes smoothly later.

5. Ensure WSIB Coverage

Checking if a roofing company has WSIB coverage is important for your protection. WSIB, or the Workplace Safety and Insurance Board, provides coverage for workers injured on the job.

Ask the company for their WSIB account number. You can use this number to verify their coverage online. An active WSIB account means they are taking safety seriously.

Without WSIB coverage, a contractor may not be following the law. This could lead to problems if someone gets hurt while working on your roof.

Make sure to check that their coverage is current. A contractor should have no issues showing proof of their WSIB coverage. This helps reassure you about their legitimacy and commitment to safety.

Always remember, that hiring a company with WSIB coverage protects you as the homeowner. It is a smart step to prevent future headaches.

6. Research the company’s online reviews

Checking online reviews is a smart way to learn about a roofing company. Start by searching popular review sites like Google, Yelp, and the Better Business Bureau (BBB).

These platforms show you what other customers think about the company. Pay attention to comments about quality, service, and reliability.

Look for patterns in the reviews. If you see repeated complaints, it might be a red flag.

Also, check for positive feedback. Happy customers often share their experiences, giving you insight into the company’s strengths.

Don’t hesitate to ask the roofing company for testimonials. They should be willing to provide feedback from past clients.

Contacting previous customers can give you a clearer picture of what to expect. Ask them about their experience, the quality of work, and if they would recommend the company.

By carefully researching online reviews, you gain valuable information. This step helps you make a more informed choice for your roofing needs.

7. Confirm the business address

When checking if a roofing company is legit, it’s important to confirm their business address. A real company should have a physical location, not just a P.O. Box.

You can look up their address online and even use maps to see if it exists. If you can, visit the location to get a better feel for their operation.

A company that is proud of its work will easily share its address. If a company only gives you vague information, that could be a warning sign.

Make sure their contact details, like telephone numbers, match the address. This shows they are reachable and ready to provide service.

Having a local address can also mean they are committed to your community. This is a good sign that they value their customers and want to build a strong reputation.

8. Ask for Written Estimates

When hiring a roofing company, always ask for a written estimate. A detailed estimate helps you understand what to expect in terms of costs and the work involved.

A good estimate should include the scope of work, materials to be used, and a timeline for the project. This information is important for avoiding surprises later.

If a contractor hesitates to provide an estimate in writing, consider it a red flag. You want to work with someone transparent who details every aspect of their service.

Make sure to compare estimates from different companies. This lets you see where prices and services differ.

Having a clear written estimate protects you and holds the roofing company accountable. It clearly outlines what needs to be done and what it will cost.

9. Check Association Memberships

Checking if a roofing company belongs to any professional associations is a smart move. Membership in these groups often shows a commitment to quality and industry standards.

Look for certifications from reputable organizations like the National Roofing Contractors Association (NRCA) or local guilds. These certifications mean the company follows current best practices.

You can also ask about their membership history. A company with a long-standing membership usually has experience and credibility.

Don’t hesitate to verify the associations directly. Many have websites where you can confirm if a company is listed.

Membership in these associations can offer extra peace of mind. It shows that the roofers are dedicated to their craft and stay updated on industry changes.

10. Review the contract terms

Before you agree to anything, take a close look at the contract terms. This document should clearly outline all the details of the roofing project.

Check if the contract includes the total cost, payment schedule, and timeline for completion. Make sure there are no hidden fees or vague language that could lead to misunderstandings later.

A reliable roofing company will provide you with a detailed written estimate. If they only give you a rough idea of the price, be cautious.

Look for clauses regarding warranties and materials. Know what kinds of shingles or materials they will use and if these come with guarantees.

Don’t rush into signing. Ask questions about anything that seems unclear. It’s important to feel comfortable and informed before you commit.

If a contractor pressures you to sign quickly, that’s a red flag. Good companies will give you time to review and ask questions.

A solid contract protects both you and the contractor. Take your time and make sure you understand all parts of the agreement. This will help ensure a smooth roofing process.

Understanding Roofing Licences

Checking for roofing licences is essential to ensure the company you hire meets safety and quality standards. Understanding why licences matter and how to verify them helps you make an informed decision.

Importance of Licencing

Licencing is crucial because it shows that a roofing contractor has met specific standards set by local authorities. A licensed roofer has the necessary skills, knowledge, and training to do the job right.

Some important reasons to hire licensed roofers include:

  • Legal Compliance: They follow local laws and regulations.
  • Quality Assurance: They are held to industry standards.
  • Professionalism: They often carry insurance, protecting you from potential liabilities.

If a roofing company lacks a licence, it could mean they don’t meet safety standards, which might lead to poor work or unsafe conditions.

How to Verify Licences

Verifying a roofing company’s licence is straightforward. Here’s how you can do it:

  1. Request Licence Details: Ask the contractor for their licence number.
  2. Contact Local Authorities: Verify that number with your local licensing authority, such as your city or province’s building department.
  3. Check Expiration Dates: Ensure the licence is current and not expired.

You can also look for online databases or websites that list licensed contractors in your area.

By following these steps, you can ensure the roofing company you choose is qualified to handle your roofing needs safely and correctly.

Checking Online Reviews

When looking into a roofing company, online reviews can provide helpful insight into their reputation. Learning how to interpret these reviews is essential. Focus on the quality and authenticity of the feedback you see.

Reading Between the Lines

Not all reviews are created equal. Look for specific details in reviews that mention timelines, costs, and quality of work. Vague reviews may indicate a lack of genuine experience.

Pay attention to how many reviews a company has. A company with numerous reviews is likely to be more established than one with just a few. Consider the overall tone of the reviews: Do the clients sound satisfied or frustrated?

You can also search for patterns. If several reviews mention the same issue, like delays or poor communication, it could be a red flag.

Spotting Fake Reviews

It’s important to identify fake reviews, as they can cloud your judgment. Look for signs of authenticity. Real reviews often contain a mix of positive and negative feedback.

If you notice many overly positive reviews written in a similar style, they could be fake. Check the profiles of reviewers too. Genuine reviewers often have a history of providing feedback on multiple businesses.

Websites like Yelp and Google Reviews have algorithms to filter out fake reviews, but they aren’t perfect. Always trust your instincts. If something feels off, seek more opinions.

Evaluating Appropriate Insurance

Checking a roofing company’s insurance is a vital step in ensuring your project is safe and secure. It protects you and the workers from potential risks. Here’s what you need to know about the types of insurance required and how to confirm that you have adequate coverage.

Types of Insurance Required

When hiring a roofing company, there are two main types of insurance you should look for:

  • Liability Insurance: This insurance covers damages to your property or injuries that may occur during the project. It’s essential to protect you from financial losses if something goes wrong.
  • Workers’ Compensation Insurance: This type covers medical expenses and lost wages for workers who may get injured on the job. It ensures that you won’t be held liable for their injuries, which could lead to costly lawsuits.

Verify that the contractor has both types of insurance. You can ask for certificates that clearly state they are active and valid.

Confirming Coverage

To confirm that the roofing company’s insurance is valid, follow these steps:

  • Request Proof: Ask the contractor for the insurance certificates. They should provide clear documentation for both liability and workers’ compensation insurance.
  • Check Dates: Make sure the coverage is current and includes your project timeline. Look for expiry dates and any gaps in coverage.
  • Contact Insurance Companies: You can call the insurance providers listed on the certificates. They can verify if the contractor’s policies are active and provide the coverage amounts

Taking these steps helps ensure you hire a roofing contractor with the proper insurance, protecting both you and your investment.